Shipping policy

Shipping Policy

Last Updated: 08/03/2025

Welcome to Pure Beauty! We are committed to delivering your eco-friendly products in the most sustainable and efficient manner possible. Please read our shipping policy carefully to understand how we handle deliveries.

Shipping Destinations

We are based in London, UK, and offer worldwide shipping. We currently deliver to the following regions:

  • United Kingdom: Standard and Express shipping options available.

  • Europe: Standard shipping and tracked options available.

  • North America: Standard and expedited shipping.

  • Asia, Australia & Rest of the World: Standard international shipping.

If your country is not listed at checkout, please contact us for assistance.

Processing Times

  • Orders are processed within 1-3 business days (excluding weekends and public holidays).

  • Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable).

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Destination Standard Shipping (Estimated) Express Shipping (Estimated)
United Kingdom 2-5 business days 1-2 business days
Europe 5-10 business days 3-7 business days
North America 7-14 business days 5-10 business days
Rest of the World 10-21 business days 7-14 business days

Delivery times are estimates and may be subject to delays due to customs processing or unforeseen circumstances.

Customs, Duties & Taxes

  • International orders may be subject to import duties and taxes, which are the responsibility of the customer.

  • Customs policies vary by country; please check with your local customs office for more information.

Sustainable Packaging

We are committed to sustainability, and all orders are packaged using eco-friendly, recyclable, or compostable materials.

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery timeframe, please contact us at Pure_Beauty_Shop@yahoo.com.

  • If an order is lost in transit, we will work with the courier to investigate and offer a resolution.